Privacy Policy

1. Introduction

Welcome to Amor Anchor ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered relationship coaching platform.

By using Amor Anchor, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our service:

• Account Information: Name, email address, and authentication credentials when you create an account
• Profile Information: Relationship status, partner details, and situation descriptions you provide for personalized coaching
• Conversation Data: Messages and interactions with our AI coaching system
• Payment Information: Billing details processed securely through Stripe (we do not store complete payment card information)

2.2 Automatically Collected Information

When you access our service, we automatically collect certain information:

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Similar Technologies: We use cookies to maintain your session and improve user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide personalized AI-powered relationship coaching and advice
• Account Management: To create and manage your account, process subscriptions, and handle billing
• Communication: To send service updates, subscription notifications, and respond to your inquiries
• Improvement: To analyze usage patterns and improve our AI models and service quality
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS protocols
• Secure database storage with access controls and authentication
• Regular security audits and vulnerability assessments
• Limited employee access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our service (e.g., Stripe for payment processing, cloud hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Amor Anchor, our users, or others
• With Your Consent: When you explicitly authorize us to share your information

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent for data processing where consent was the legal basis

To exercise these rights, please contact us using the contact form on our Contact page.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Amor Anchor is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to our facilities and third-party service providers with whom we share it as described in this policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Specific Regional Privacy Rights

For European Union (EU) Users (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

For California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).